FREQUENTLY ASKED QUESTIONS
For bulk items, pieces will be picked randomly and pictures are only for showing the quality or size of the pieces.
For items that are individual you will receive exact item shown in the picture.
Please login to your account and under my account you are able to find all your transactions.
Return are only accept it 14 days after the day you have received the item. Items have to be the same. Broken stones, cut stones, are not accepted for return.
Customers are responsible for shipping, if returning a product.
We always do our best to restock products that are out of stock. Due to the nature of our business receiving exact same items always is not a possibility. Please email us at [email protected] if you have any questions.
Monday to Saturday: 10:00 AM to 6:00 PM
Sunday and Holidays: Closed